Module Outline

Information current as of
12/09/2026 1:06 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Solve routine problems

Solve routine problems

Module
National Code
LWASRP103
State Code
BD274
DTWD Status
Approved
State Implementation and Classification
Approved Date
14/07/2026
Field of Education
1205 - Employment Skills Programmes
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to identify problems, identify a range of possible solutions for the identified problem, then implement and review solutions.

This unit of competency is applied by individuals who will solve routine problems.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
General notes
No information
No information
Elements and Performance Criteria
Identify problems
  • 1.1 Identify the nature of the problems
  • 1.2 Clarify issues relating to the problem
  • 1.3 Gather information and evidence of the problem
Identify possible solutions
  • 2.1 Identify a range of possible solutions
  • 2.2 Identify advantages and disadvantages of possible solutions
Implement and review solutions
  • 3.1 Select possible solution/s
  • 3.2 Consult with colleagues and/or stakeholders to find agreed suitable solution/s
  • 3.3 Implement the agreed solution/s
  • 3.4 Review the effectiveness of the implemented solution/s
Replaces
State Code National Code Title Type
AZ084 LWASRP102 Solve routine problems Module
Associated Qual/Courses
State Code National Code Title Type
BHW02 52941WA Certificate I in Leadership Accredited course
BHW00 52945WA Certificate I in New Opportunities for Women (NOW) Accredited course