Skill set Outline
Information current as of
12/09/2026 5:31 PM AWST
12/09/2026 5:31 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Retail Leadership Transition Skill Set
Retail Leadership Transition Skill Set
Skill set
National Code
SIRSS00035
SIRSS00035
State Code
AE570
AE570
TGA Status
Current
Current
DTWD Status
Approved
Approved
National Endorsed, State Implementation and Classification
AQF Level
Statement of Attainment at Certificate IV Level
Field of Education
0803 - Business And Management
Skillset Type
National
Original TGA Release Date
28/04/2021
Current Release Date
28/04/2021
Current Release Number
1.00
Approved Date
15/07/2021
Nominal Hours
205
Duration
1 Semester
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 28/04/2021 | Current | Approved |
Description
A set of skills for individuals to undertake supervisory responsibilities in a retail business in relation to staffing, work health and safety and stock and cost control.
Pathway Information
Achievement of the Units of Competency in this Skill Set may provide credit towards a range of qualifications in the SIR Retail Services Training Package.
Unit marked with an asterisk * has a prerequisite SIRXCEG008 Manage disrespectful, aggressive or abusive customers.
Unit marked with an asterisk * has a prerequisite SIRXCEG008 Manage disrespectful, aggressive or abusive customers.
Licensing / Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Target Group
This Skill Set is for individuals who are working in supervisory roles in the retail industry.
Suggested words for statement of attainment
These Units of Competency provide a set of skills for undertaking supervisory responsibilities in a retail business.
General notes
Schedule
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWX47 | SIRRINV002 | Control stock | 35 | Unit of competency |
| OCG37 | SIRXCEG008 | Manage disrespectful, aggressive or abusive customers | 25 | Unit of competency |
| ODI31 | SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour. | 25 | Unit of competency |
| AWX41 | SIRRRTF002 | Monitor retail store financials | 35 | Unit of competency |
| AWQ44 | SITXHRM002 | Roster staff | 50 | Unit of competency |
| AWX12 | SIRXMGT001 | Supervise and support frontline team members | 35 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AE326 | SIRSS00028 | Retail Leadership Transition | Skill set |