Skill set Outline
Information current as of
14/09/2026 2:01 AM AWST
14/09/2026 2:01 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Client-oriented Service Delivery
Client-oriented Service Delivery
Skill set
National Code
CHCSS00122
CHCSS00122
State Code
AE955
AE955
TGA Status
Current
Current
DTWD Status
Approved
Approved
National Endorsed, State Implementation and Classification
AQF Level
—
Field of Education
—
Skillset Type
National
Original TGA Release Date
23/11/2022
Current Release Date
23/11/2022
Current Release Number
1.00
Approved Date
19/05/2023
Nominal Hours
230
Duration
—
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 23/11/2022 | Current | Approved |
Description
A set of skills for engaging in direct client care work in the aged care, home and community care, and disability support sectors.
Pathway Information
Achievement of these units provides credit towards a range of qualifications in the CHC Community Services Training Package.
Licensing / Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this Skill Set at the time of publication.
Target Group
This skill set is for individuals who hold a qualification at Certificate III level or higher in Community Services, Health or a related field, and work in support or care worker roles providing direct client care in a range of contexts, including aged care, home and community care and disability support.
Suggested words for statement of attainment
These units of competency provide a set of skills for direct client care work in the aged care, home and community care, and disability support sectors.
General notes
Schedule
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCE28 | BSBSTR301 | Contribute to continuous improvement | 35 | Unit of competency |
| OEH40 | CHCCCS031 | Provide individualised support | 110 | Unit of competency |
| OEH37 | CHCCCS036 | Support relationships with carer and family | 40 | Unit of competency |
| AVC31 | CHCCOM002 | Use communication to build relationships | 45 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AC109 | CHCSS00066 | Client-oriented service delivery skill set | Skill set |