Unit of competency Outline
Information current as of
12/09/2026 2:48 PM AWST
12/09/2026 2:48 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Resolve disputes
Resolve disputes
Unit of competency
National Code
FNSICGEN404A
FNSICGEN404A
State Code
C7292
C7292
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
15/11/2005
Original Release Date
17/09/2004
Nominal Hours
30
Field of Education
081103 - Insurance And Actuarial Studies
Description
N/A
General notes
N/A
Elements and Performance Criteria
No information
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C1257 | FNBCOM11A | Resolve disputes | Unit of competency |
| C5346 | FNBGEN21A | Resolve insurance disputes | Unit of competency |
| AYP28 | FNBSUP07A | Undertake effective communications with clients and handle complaints | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9751 | FNSICGEN404B | Resolve disputes | Unit of competency |