Unit of competency Outline
Information current as of
14/09/2026 2:58 AM AWST
14/09/2026 2:58 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Resolve customer complaints
Resolve customer complaints
Unit of competency
National Code
FNARFS15A
FNARFS15A
State Code
AYV15
AYV15
TGA Status
Deleted
Deleted
DTWD Status
Archived
Archived
State Implementation and Classification
Approved Date
Original Release Date
09/02/1998
Nominal Hours
0
Field of Education
080501 - Sales
Description
N/A
General notes
N/A
Elements and Performance Criteria
No information
No information
No information
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7334 | FNSICCUS302A | Process customer complaints | Unit of competency |