Skill set Outline
Information current as of
11/09/2026 9:59 AM AWST
11/09/2026 9:59 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Online Engagement for Small Business
Online Engagement for Small Business
Skill set
National Code
SITSS00088
SITSS00088
State Code
AE850
AE850
TGA Status
Current
Current
DTWD Status
Approved
Approved
National Endorsed, State Implementation and Classification
AQF Level
—
Field of Education
—
Skillset Type
National
Original TGA Release Date
10/06/2022
Current Release Date
10/06/2022
Current Release Number
1.00
Approved Date
18/10/2022
Nominal Hours
130
Duration
—
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 10/06/2022 | Current | Approved |
Description
A set of skills relating to social media management and website development and maintenance that equip individuals for work in a small business in the tourism, travel and hospitality industry.
Pathway Information
Achievement of these units provides credit towards qualifications in the SIT Tourism, Travel and Hospitality Training Package.
Licensing / Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this skill set at the time of publication.
Units marked with * have one or more prerequisites. Please see individual units for details.
Units marked with * have one or more prerequisites. Please see individual units for details.
Target Group
This skill set is for those tourism, travel and hospitality industry personnel responsible for managing the online presence of a small business.
Suggested words for statement of attainment
These units of competency from the SIR Retail Services Training Package provide a set of skills in social media management and website development and maintenance to work in the tourism, travel and hospitality industry.
General notes
Schedule
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OBG16 | SIRXOSM005 | Develop a basic website for customer engagement | 55 | Unit of competency |
| OBG11 | SIRXOSM002 | Maintain ethical and professional standards when using social media and online platforms | 45 | Unit of competency |
| OBG14 | SIRXOSM003 | Use social media and online tools | 30 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AD489 | SITSS00062 | Online Engagement for Small Business | Skill set |