Skill set Outline
Information current as of
14/09/2026 10:11 AM AWST
14/09/2026 10:11 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Telecommunications Customer Service Technician - HFC Technician Skill Set
Telecommunications Customer Service Technician - HFC Technician Skill Set
Skill set
National Code
ICTSS00097
ICTSS00097
State Code
AD987
AD987
TGA Status
Current
Current
DTWD Status
Approved
Approved
National Endorsed, State Implementation and Classification
AQF Level
—
Field of Education
—
Skillset Type
National
Original TGA Release Date
30/08/2019
Current Release Date
30/08/2019
Current Release Number
1.00
Approved Date
27/11/2019
Nominal Hours
255
Duration
1 Semester
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 30/08/2019 | Current | Approved |
Description
This skill set reflects the role of operators installing, activating and assuring HFC equipment and systems from the last connection point of the network to the customer premises (tap to NTD) to enable efficient access and interconnection to the NBN broadband services.
Pathway Information
This skill set provides credit towards the ICT30419 Certificate III in Telecommunications Network Build and Operation.
Licensing / Regulatory Information
Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the ICT Implementation Guide Companion Volume or the relevant regulator for details of licensing, legislative or certification requirements.
Target Group
This skill set is for entry level telecommunications workers.
Suggested words for statement of attainment
These units of competency meet industry requirements for tap to NTD work on Hybrid Fibre Coaxial access network to enable efficient interconnection to the NBN broadband services.
General notes
Schedule
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OBA49 | ICTDRE314 | Design communications wiring systems for customer premises | 35 | Unit of competency |
| OBA50 | ICTDRE308 | Install a cable broadband multi-dwelling unit system | 35 | Unit of competency |
| OBA68 | ICTCBL251 | Install aerial and underground cable lead-ins | 25 | Unit of competency |
| AWE79 | ICTCBL303 | Install and terminate coaxial cable | 20 | Unit of competency |
| AWD58 | ICTTEN207 | Install and test internet protocol devices in convergence networks | 45 | Unit of competency |
| OBA41 | ICTTEN312 | Install telecommunications network equipment | 80 | Unit of competency |
| AWE76 | ICTCBL306 | Locate and identify cable system faults | 60 | Unit of competency |
| OBA79 | ICTBWN306 | Use radio frequency measuring instruments | 35 | Unit of competency |
