Skill set Outline
Information current as of
14/09/2026 2:27 AM AWST
14/09/2026 2:27 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Supervise and Manage WHS in Retail Skill Set
Supervise and Manage WHS in Retail Skill Set
Skill set
National Code
SIRSS00034
SIRSS00034
State Code
AE568
AE568
TGA Status
Current
Current
DTWD Status
Approved
Approved
National Endorsed, State Implementation and Classification
AQF Level
—
Field of Education
—
Skillset Type
National
Original TGA Release Date
28/04/2021
Current Release Date
28/04/2021
Current Release Number
1.00
Approved Date
15/07/2021
Nominal Hours
160
Duration
—
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 28/04/2021 | Current | Approved |
Description
A set of skills for individuals to supervise and manage work health and safety procedures in a retail business including stock control and store security and to ensure the safety and wellbeing of others, including colleagues and customers.
Pathway Information
Achievement of the Units of Competency in this Skill Set may provide credit towards a range of qualifications in the SIR Retail Services Training Package.
Unit marked with an asterisk* has a prerequisite SIRXCEG008 Manage disrespectful, aggressive or abusive customers.
Unit marked with an asterisk* has a prerequisite SIRXCEG008 Manage disrespectful, aggressive or abusive customers.
Licensing / Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this Skill Set at the time of publication.
Target Group
This Skill Set is for individuals who are working in supervisory or management roles in the retail industry.
Suggested words for statement of attainment
These Units of Competency provide a set of skills for supervising and managing work health and safety procedures in a retail business.
General notes
Schedule
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWX47 | SIRRINV002 | Control stock | 35 | Unit of competency |
| AWW98 | SIRXRSK002 | Maintain store security | 20 | Unit of competency |
| AWW87 | SIRXWHS003 | Maintain workplace safety | 30 | Unit of competency |
| OCG37 | SIRXCEG008 | Manage disrespectful, aggressive or abusive customers | 25 | Unit of competency |
| ODI31 | SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour. | 25 | Unit of competency |
| AWX21 | SIRXHWB002 | Promote workplace health and wellbeing | 25 | Unit of competency |