Skill set Outline
Information current as of
10/09/2026 5:28 PM AWST
10/09/2026 5:28 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Business Management
Business Management
Skill set
National Code
SITSS00076
SITSS00076
State Code
AE837
AE837
TGA Status
Current
Current
DTWD Status
Approved
Approved
National Endorsed, State Implementation and Classification
AQF Level
—
Field of Education
—
Skillset Type
National
Original TGA Release Date
10/06/2022
Current Release Date
10/06/2022
Current Release Number
1.00
Approved Date
18/10/2022
Nominal Hours
400
Duration
—
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 10/06/2022 | Current | Approved |
Description
A set of business management skills to equip individuals for work in any sector of the tourism, travel and hospitality industry.
Pathway Information
Achievement of these units provides credit towards qualifications in the SIT Tourism, Travel and Hospitality Training Package and the BSB Business Services Training Package.
Licensing / Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this skill set at the time of publication.
Target Group
This skill set is for those tourism, travel and hospitality industry personnel with frontline operational skills who require business management skills.
Suggested words for statement of attainment
These units of competency from the SIT Tourism, Travel and Hospitality Training Package and BSB Business Services Training Package provide a set of business management skills to work in the tourism, travel and hospitality industry.
General notes
Schedule
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OEA17 | SITXCCS016 | Develop and manage quality customer service practices | 60 | Unit of competency |
| OEA63 | SITXMGT005 | Establish and conduct business relationships | 60 | Unit of competency |
| ODZ95 | SITXWHS007 | Implement and monitor work health and safety practices | 30 | Unit of competency |
| OEA96 | SITXHRM009 | Lead and manage people | 60 | Unit of competency |
| OEA40 | SITXCOM010 | Manage conflict | 20 | Unit of competency |
| ODZ93 | SITXFIN009 | Manage finances within a budget | 30 | Unit of competency |
| OEC66 | SITXMGT004 | Monitor work operations | 40 | Unit of competency |
| ODZ87 | SITXFIN010 | Prepare and monitor budgets | 50 | Unit of competency |
| OCD66 | BSBWRT411 | Write complex documents | 50 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AD476 | SITSS00034 | Business Management | Skill set |