Skill set Outline
Information current as of
12/09/2026 1:24 PM AWST
12/09/2026 1:24 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Basic Computer Hardware and System Troubleshooting Skill Set
Basic Computer Hardware and System Troubleshooting Skill Set
Skill set
National Code
ICTSS00033
ICTSS00033
State Code
AC931
AC931
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
National Endorsed, State Implementation and Classification
AQF Level
—
Field of Education
—
Skillset Type
National
Original TGA Release Date
25/03/2015
Current Release Date
14/01/2016
Current Release Number
2.00
Approved Date
22/12/2017
Nominal Hours
180
Duration
1 Semester
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 14/01/2016 | Current | Approved |
| 1.00 | 25/03/2015 | Replaced | Replaced |
Description
This skill set has been designed for individuals who wish to meet competency requirements for troubleshooting basic computer hardware and system problems across a variety of industry sectors.
Pathway Information
This skill set provides credit towards ICT20115 Certificate II in Information, Digital Media and Technology.
Licensing / Regulatory Information
Not applicable.
Target Group
This skill set is for persons wanting to trouble shoot basic computer hardware and system problems, and work safely across a variety of industries.
Suggested words for statement of attainment
These units of competency from ICT Information and Communications Technology and BSB Business Services Training Packages meet competency requirements for basic computer hardware and system troubleshooting.
General notes
Schedule
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AUW27 | ICTSAS209 | Connect and use a home based local wireless network | 30 | Unit of competency |
| AUL95 | BSBWHS201 | Contribute to health and safety of self and others | 15 | Unit of competency |
| AUW18 | ICTSAS206 | Detect and protect from spam and destructive software | 10 | Unit of competency |
| AUW34 | ICTSAS208 | Maintain ICT equipment and consumables | 15 | Unit of competency |
| AUW16 | ICTSAS205 | Maintain ICT system integrity | 20 | Unit of competency |
| AUW30 | ICTSAS201 | Maintain inventories for equipment, software and documentation | 15 | Unit of competency |
| AUW13 | ICTSAS207 | Protect and secure information assets | 15 | Unit of competency |
| AUU09 | ICTICT201 | Use computer operating systems and hardware | 60 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AC370 | ICASS00003 | Basic Computer Hardware and System Troubleshooting Skill Set | Skill set |