Skill set Outline

Information current as of
13/09/2026 2:05 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

People Management in Retail

People Management in Retail

Skill set
National Code
SIRSS00027
State Code
AE321
TGA Status
Current
DTWD Status
Approved
National Endorsed, State Implementation and Classification
AQF Level
—
Field of Education
—
Skillset Type
National
Original TGA Release Date
21/10/2020
Current Release Date
21/10/2020
Current Release Number
1.00
Approved Date
07/12/2020
Nominal Hours
135
Duration
1 Semester
Releases
Release Version Release Date TGA Status DTWD Status
1.00 21/10/2020 Current Approved
Description
A set of skills for individuals to manage the human resources aspect of a retail business, including recruitment, development and leadership of staff.
Pathway Information
Achievement of the Units of Competency in this Skill Set may provide credit towards a range of qualifications in the SIR Retail Services Training Package.
Licensing / Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this Skill Set at the time of publication.
Target Group
This Skill Set is for individuals who are working in management roles in the retail industry. This may be general management or human resources specific.
Suggested words for statement of attainment
These Units of Competency provide a set of skills for managing the human resources of a retail business.
General notes
Schedule
State Code National Code Title Hours Type
AWW91 SIRXTAD002 Develop the retail frontline 35 Unit of competency
AWX11 SIRXMGT002 Lead a frontline team 35 Unit of competency
AWX18 SIRXHRM002 Maintain employee relations 30 Unit of competency
AWX20 SIRXHRM001 Recruit, select and induct team members 35 Unit of competency
No information