Skill set Outline
Information current as of
12/09/2026 11:50 PM AWST
12/09/2026 11:50 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Result Driven Retail Operation
Result Driven Retail Operation
Skill set
National Code
SIRSS00029
SIRSS00029
State Code
AE323
AE323
TGA Status
Current
Current
DTWD Status
Approved
Approved
National Endorsed, State Implementation and Classification
AQF Level
—
Field of Education
—
Skillset Type
National
Original TGA Release Date
21/10/2020
Current Release Date
21/10/2020
Current Release Number
1.00
Approved Date
07/12/2020
Nominal Hours
230
Duration
1 Semester
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 21/10/2020 | Current | Approved |
Description
A set of skills for individuals to manage operational aspects of a retail business, particularly in relation to online and e-commerce, with a view to maximising business performance.
Pathway Information
Achievement of the Units of Competency in this Skill Set may provide credit towards a range of qualifications in the SIR Retail Services Training Package.
Licensing / Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this Skill Set at the time of publication.
Target Group
This Skill Set is for individuals who are working in management roles in the retail industry with oversight of staff and operations.
Suggested words for statement of attainment
These Units of Competency provide a set of skills for managing operational aspects of a retail business.
General notes
Schedule
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OBG12 | SIRXOSM004 | Analyse performance of social media and online business tools | 45 | Unit of competency |
| BBB57 | SIRXSTR001 | Develop an ecommerce strategy | 45 | Unit of competency |
| OBG17 | SIRXOSM007 | Manage risk to organisational reputation in an online setting | 55 | Unit of competency |
| AWX41 | SIRRRTF002 | Monitor retail store financials | 35 | Unit of competency |
| AWQ44 | SITXHRM002 | Roster staff | 50 | Unit of competency |