Skill set Outline
Information current as of
14/09/2026 3:13 AM AWST
14/09/2026 3:13 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Problem-Solving
Problem-Solving
Skill set
National Code
MSSSS00024
MSSSS00024
State Code
AF068
AF068
TGA Status
Current
Current
DTWD Status
Approved
Approved
National Endorsed, State Implementation and Classification
AQF Level
—
Field of Education
—
Skillset Type
National
Original TGA Release Date
16/12/2022
Current Release Date
16/12/2022
Current Release Number
1.00
Approved Date
03/05/2023
Nominal Hours
150
Duration
—
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 16/12/2022 | Current | Approved |
Description
This skill set provides the skills to identify, frame and solve problems and implement strategies to prevent recurrence.
Pathway Information
These units provide credit towards a range of qualifications in the MSS Sustainability Training Package.
Licensing / Regulatory Information
Nil
Target Group
This skill set is for individuals with expertise in their primary job role and experience in competitive systems and practices who require skills in solving and preventing recurrence of problems.
Suggested words for statement of attainment
These competencies from the MSS Sustainability Training Package meet industry requirements for problem solving and mistake proofing within competitive systems and practices.
General notes
Schedule
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OER08 | MSS403057 | Map an operational process | 35 | Unit of competency |
| OEQ13 | MSS404051 | Mistake proof a process | 45 | Unit of competency |
| OEQ22 | MSS402084 | Undertake root cause analysis | 30 | Unit of competency |
| AWC19 | MSMSUP390 | Use structured problem-solving tools | 40 | Unit of competency |