Certificate III in Retail Management And Leadership

Accredited course Outline

Information current as of
12/09/2026 3:36 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Accredited course

National Code
50048

State Code
5819

TGA Status
Draft

DTWD Status
Approved

Accreditation, State Implementation and Classification

Approved Date

28/07/2000

Field of Education

080501 - Sales

AQF Level

Certificate III in

Nominal Hours

380

Duration

Unspecified

Stream of Study

Trade Technician/Supervisory or Equivelant (3300)

Accredited Date

21/10/1999

Expiry Date

31/12/2003

VET Act Classifier

VET Act Conditions

Description

This program aims to provide participants with the skills, knowledge and attitudes to be able to fulfil the role of Area Manager in a Kmart store. The content of the course is a blend of management training and operational training, with an emphasis on:

- leadership and team management
- people management and employee relations
- replenishment and stock management
- managing and developing staff
- retail operations
- applying relevant legislation
- coaching and developing staff on-the-job
- customer service
- retail administration/back office

Schedule

1. CORE

State Code	National Code	Title	Hours	Type
N0035	WRRCA.4A	Co-ordinate retail office	36	Unit of competency
N0033	WRRS.3A	Co-ordinate sales performance	36	Unit of competency
N0030	WRRER.4A	Implement staff training	36	Unit of competency
N0036	WRRI.2A	Maintain stock control	18	Unit of competency
N0028	WRRLP.3A	Maintain store safety	36	Unit of competency
N0029	WRRLP.4A	Maintain store security	18	Unit of competency
Y0013	BSXFMI305A	Manage operations to achieve planned outcomes	40	Unit of competency
Y0001	BSXFMI301A	Manage personal work priorities and professional development	40	Unit of competency
Y0019	BSXFMI307A	Manage quality customer service	40	Unit of competency
Y0010	BSXFMI304A	Participate in, lead and facilitate work teams	40	Unit of competency
Y0004	BSXFMI302A	Provide leadership in the workplace	40	Unit of competency

No information

General Notes

GENERAL NOTES

1. This course is the copyright of Kmart Australia, 800 Toorak Road,
Tooronga, Victoria 3146. This program is not intended for normal profile
delivery, but has been developed for Kmart's Managers-in-Training program and
for their Store Managers.

2. The proponent for this course is the West Coast College of TAFE, 35
Kendrew Crescent, Joondalup WA 6027, telephone (08) 9233 1000. The course was
originally accredited in WA from 21/10/99 to 30/06/2002. It has been placed
on the NTIS as code 50048WA.

3. This course was entered on to the CMS by West Coast College of TAFE
on 27/07/2000.