Accredited course Outline

Information current as of
12/09/2026 10:39 AM AWST

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Course In Customer Service

Course In Customer Service

Accredited course
National Code
6260
State Code
0252
TGA Status
Draft
DTWD Status
Approved
Accreditation, State Implementation and Classification
Approved Date
10/11/1994
Field of Education
080599 - Sales And Marketing, N.e.c.
AQF Level
Course In
Nominal Hours
30
Duration
Unspecified
Stream of Study
Operatives (3100)
Accredited Date
16/07/1998
Expiry Date
20/09/2000
VET Act Classifier
C
VET Act Conditions
Description

To provide participants with the skills and knowledge to be able to provide
quality customer service at an entry level position with the retail industry.

Schedule
1. CORE
State Code National Code Title Hours Type
21051 Customer Service 30 Module
No information
General Notes
No information
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