Certificate II in Hospitality (Gaming Operations)

Accredited course Outline

Information current as of
10/09/2026 11:01 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Accredited course

National Code
4729

State Code
5548

TGA Status
Draft

DTWD Status
Approved

Accreditation, State Implementation and Classification

Approved Date

Field of Education

110101 - Hospitality

AQF Level

Certificate II in

Nominal Hours

327

Duration

Unspecified

Stream of Study

Partial Exemption to "Other Skills" Course (3221)

Accredited Date

24/11/1995

Expiry Date

30/09/2000

VET Act Classifier

VET Act Conditions

Description

To enable learners to develop a broad understanding of the Hospitality industry
by introducing different roles, job functions and career paths available in
Hospitality, and to multi-skill in entry level skills and competencies in
Gaming operations.

Schedule

1. CORE

INTRODUCTORY

State Code	National Code	Title	Hours	Type
68047	INT10	Customer Relations	6	Module
68046	INT9	Hospitality Law and Industrial Relations	6	Module
68042	INT6	Interpersonal Skills	6	Module
68120	INT11	Introduction to Clubs	4	Module
68039	INT3	Introduction to Food and Beverage Service	4	Module
68121	INT12	Introduction to Gaming	4	Module
68045	INT8	Occupational Hygiene	6	Module
68043	INT7	Occupational Safety and Security	6	Module
68037	INT1	the Hospitality Sector	4	Module

2. CORE

BASIC

State Code	National Code	Title	Hours	Type
68049	BFB1	Bars and Service of Drinks	30	Module
68125	BG1	Gaming Machine Operations	18	Module
68127	BG3	Keno Operations	9	Module
68051	BFB3	Restaurant Service	32	Module
68050	BFB2	Restaurant-preparing for Service	9	Module
68126	BG2	Tab Operations	18	Module
68052	BFB4	Wine and Wine Service	15	Module

3. CORE

GENERAL SUPPORT

State Code	National Code	Title	Hours	Type
21250		Basic Calculations	10	Module
21256	GSM7	Computer Operations - Data Retrieval	20	Module
21252	GSM3	Cultural Awareness	6	Module
21254	GSM5	Food and Beverage Service Practice	72	Module
65011	NCS003	Job Seeking Skills	17	Module
21251	GSM2	Keyboarding	20	Module
21267	GSM17	Research and Study Skills	5	Module

No information

General Notes

1 This course is a national course developed by Tourism Training
Australia (TTA) and the Australian Committee on Training Curriculum (ACTRAC).